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Wednesday, February 29, 2012

Uk Student named top volunteer

University of Southampton medical student Nathan Highton has been named as the winner of the Matt Spencer Award 2012 for involvement "in numerous charities; in particular HIVE (HIV Education) teaching local high school and college students about HIV biology and transmission."


Nathan is National President  UK blood Cancer Charity: Marrow, which looks for bone marrow matches for those with blood-borne cancers such as Leukaemia and Lymphoma.  In his term recruited more supporters and "fundraised to an all time record".  Nathan also helps his local youth club.


The award is celebrated during Student Volunteering Week (20 to 26 February) in memory of Matt Spencer who became involved with Student Community Action at the University of London. He passed away in 2001 aged just 23. Matt epitomised student volunteering - he cared deeply about people, His commitment, enthusiasm and sense of fun inspired many and will always continue to do so. His family set up a fund in his memory to recognise the work of outstanding student volunteers which awards one outstanding student each academic year with an inscribed tankard, a cheque for £100 and a bottle of champagne.

Nathan told Volunteering England: “I was very surprised at even being nominated, let alone receiving this great award. To me, I just do what I enjoy and it's really humbling to be recognised for doing this."

From Volunteering England
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Tuesday, February 28, 2012

Spotting Spam on Facebook [Updated]

I get a lot of questions in my workshops about the rash of spam that people keep "sharing" and "posting" on Facebook.  There are some ways you can spot such spam:

1. THE USE OF CAPITALS 

FACEBOOK JUST RELEASED THEIR PRICE GRID FOR MEMBERSHIP. $9.99 PER MONTH FOR GOLD MEMBER SERVICES, $6.99 PER MONTH FOR SILVER MEMBER SERVICES, $3.99 PER MONTH FOR BRONZE MEMBER SERVICES, FREE IF YOU COPY AND PASTE THIS MESSAGE BEFORE MIDNIGHT TONIGHT. WHEN YOU SIGN ON TOMORROW MORNING YOU WILL BE PROMPTED FOR PAYMENT INFO...IT IS OFFICIAL IT WAS EVEN ON THE NEWS. FACEBOOK WILL START CHARGING DUE TO THE NEW PROFILE CHANGES. IF YOU COPY THIS ON YOUR WALL YOUR ICON WILL TURN BLUE AND FACEBOOK WILL BE FREE FOR YOU. PLEASE PASS THIS MESSAGE ON IF NOT YOUR ACCOUNT WILL BE DELETED IF YOU DO NOT PAY I DONT KNOW ( HOW TRUE THIS IS BUT WHAT THE HECK DONT HURT ANYTHING SO I DID IT

As soon as you see a whole or most of a message in Capital Letters or one with lots of sentences which use capital letters, assume spam (or the writer is drunk)


2. Hysterical Headlines

eg IF YOU HAVE A CHILD THEN READ THIS!  PLEASE PASS THIS TO ANYONE THAT HAS SMALL CHILDREN!!  
or  


FACEBOOK FRIENDS!!! SOME APPS ARE SENDING NOT VERY NICE MESSAGES USING YOUR NAME!!!


The more hysterical the headline, assume it is fake.


3. Share this and a Child/Dog/Tree/Rainforest will recieve a donation of 1c, 3c, 5c, 10c, $1, $3 etc
What about the ones that promise you a donation to a charity, money, an IPAD or an iphone when you like a story or photo or if you share that story or photo. Sadly, simply sharing any story or image on Facebook wont make any difference to any cause. There is No money given for simple sharing a story. No hospital, charity, company or Facebook themselves have ever organised donations based on the number of times a photo, message or email is shared.

4. Heartwarming Fake Stories
The story below leaves one full of admiration for the airline staff. It has circulated widely with different airlines and destinations included.

On a British Airways flight from Johannesburg, a middle-aged, well-off white South African Lady has found herself sitting next to a black man. She called the cabin crew attendant over to complain about her seating. 

"What seems to be the problem Madam?" asked the attendant. 

"Can`t you see?" she said " You`ve sat me next to a kaffir. I can`t possibly sit next to this disgusting human. Find me another seat!" 

"Please calm down Madam." the stewardess relied. "The flight is very full today, but I`ll tell you what I`ll do-I`ll go and check to see if we have any seats available in club or first class." The woman cocks a snooty look at the outraged black man beside her (not to mention many of the surrounding passengers). A few minutes later the stewardess returns with the good news, which she delivers to the lady, who cannot help but look at the people around her with a smug and self satisfied grin: "Madam, unfortunately, as I suspected, economy is full. I`ve spoken to the cabin services director, and club is also full. However, we do have one seat in first class." Before the lady has a chance to answer, the stewardess continues ... "It is most extraordinary to make this kind of upgrade, however, and I have had to get special permission from the captain. But, given the circumstances, the captain felt that it was outrageous that someone be forced to sit next to such an obnoxious person." With which, she turned to the black man sitting next to the woman, and said: "So if you`d like to get your things, sir, I have your seat ready for you..." At which point, apparently the surrounding passengers stood and gave a standing ovation while the black guy walks up to the front of the plane. 

.. people will forget what you said .... .. people will forget what you did .... .. but people will never forget how you made them feel. 

This tale is almost certainly apocryphal. Add to it, the stories of kittens, Vietnam vets and doggies that appear regularly. Before posting something you can check if it is real at snopes.com or by copying or pasting the story inro Google or simply go to a news channel. Yesterday,  I was asked to commemorate the deaths of some soldiers in a nasty helicopter crash. The tragic crash which supposedly happened yesterday in fact happened last year.

5. False Sayings
I love this picture on the right because it illustrates the stupidity of posting without checking things. If you still don't understand this one: the net did not exist in Lincoln's day!

6. Links outside Facebook
Various messages get posted on Facebook that say: you can now see who has been viewing your Facebook Profile OR you can find out who has been stalking you OR you can now get the "dislike". When you click the button, you exit Facebook and are presented with the option of entering your password. Don't do it! This is dangerous. You are giving your log in and password to someone else. This is how people's Facebooks get "hacked"




Ever unsure of something isn't genuine, don't post it. Check out: http://www.hoax-slayer.com/facebook-related.shtml

Monday, February 27, 2012

Monday Motivation: Trust is like Paper

Today is a very challenging motivation. Makes me wonder how do you rebuild trust after you have let someone down. Sure the best advice is to make sure it does not happen but what happens if its too late? How forgiving are we as humans?


Friday, February 24, 2012

Friday Facts: Educate me!

In the past 50 years, college graduation rates in developed countries have increased nearly 200 percent. I was struck by a report: Education at a Glance 2011 indicating the Top Ten "Most Educated" countries in the world based on the percentage of the population with a post secondary education. The report did not evaluate the quality of the education, however. These countries are:

10. Finland where 37 per cent of the population has a postsecondary education. This grows at 1.8 per cent per year. Finnish students currently are more likely to study engineering, manufacturing and construction. Finland has the 14th highest GDP per capita in the world.


9. Australia has the same percentage as Finland but a slightly faster growth rate of 3.3 per cent per annum. Australia also spends the sixth-least amount in public funds on education as a percentage of all expenditures and has a very large number of international students. Australia's GDP is the 6th highest in the world.


8. United Kingdom - 37 per cent of the population has a postsecondary education. Average. annual growth rate (1999 – 2009): 4.0per cent. While, its GDP is the sixth highest, only 69.5% of spending came from public sources — the fourth-smallest amount among OECD countries.


7. Norway is one of the wealthiest in the world GDP per capita is $56,617 (second in the OECD). - 37 per cent of the population has a postsecondary education - growth rate unknown


6. South Korea: Pct. population with postsecondary education: 39% Graduates increased 5.3% between 1999 and 2009, -a rate greater than the country’s recent population growth.. In Korea, new students choose to study education, humanities and arts at the greatest rates. Only 59.6% of expenditures on educational institutions come from public funds — the second-lowest rate.

5. New Zealand: a small country that is not very wealthy GDP wise - yet it has  a large percentage of the population (40%) having a post secondary education. Percentage growth rate is 3.5 per cent.

4. United States- contrary to some myths, the USA has a very high college educated population (41 per cent) but the growth has slowed to an annual rate of 1.4% — the lowest among the 34 OECD countries. Anotehr fascinating fact: 71% of funding for educational institutions in the country comes from public fund, a higher percentage than the United Kingdom!

3. Japan- 44 per cent of Japanese students has some form of tertiary education.  Japan and Finland have the third-highest upper-secondary graduation rate in the world with 95 per cent of the population graduating from high school. While, it has the third-highest tertiary graduation rate in the world, but only spends the equivalent of 1.5% of GDP on tertiary education — the 17th lowest rate in the OECD.

2. Israel while 45% of the population have postsecondary education, that growth has slowed dramatically compared to other countries. Worse in 2006, 46% of adults had a tertiary education so . Only 78% of funds spent on educational institutions in Israel are public funds. The country is also only one of three — the other two being Ireland and Sweden — where expenditure on educational institutions as a proportion of GDP decreased  Israel also had the largest increase in overall population, approximately 19% from 2000 to 2009.

1. Canada- Oh Canada tops the list! Half (50 per cent) of the adult population has completed tertiary education, easily the highest rate in the OECD with an annual growth rate of 2.5 per cent. Each year, public and private expenditure on education amount to 2.5% of GDP, the fourth-highest rate in the world. Tertiary education spending accounts for 41% of total education spending in the country. In the U.S., the proportion is closer to 37%. In Israel, the rate is 22%. In Canada, nearly 25% of students have an immigrant background.


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Tuesday, February 21, 2012

Tuesday Tech: 360

Two apps I was reading about struck me as potentially useful for not for profits. One is free and one is 99 cents (I don't make any money from the apps!).

The first is called Microsoft's Photosynth (free) and the second is called 360 Panorama. They both allow you to take a series of photos in a circle and the apps will turn them into a full panorama. Both look amazing. Photosynth is from Microsoft.

There is great potential for use in volunteer recruitment, at events, in trainings.

The pictures can then be emailed, added to Facebook etc.

Let me know if you end up using them. Any other photo apps that you are using?




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Monday, February 20, 2012

Monday Motivation

Remember that being a success without happiness is meaningless. 
     - Richard Denny -
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Friday, February 17, 2012

Friday Facts: On line Giving Slows

I am interested in a new report from Blackbaud. that says online giving in the USA rose just 0.3 percent in 2011 after years of double digit growth. For example online giving grew 35 per cent in 2010.

What is more telling is that international giving dropped significantly. This was probably due to the impact of Haiti where there was a massive online response in 2010.

What is also interesting is the difference between small and large organisations:

  •  Larger nonprofits, with total annual fundraising of more than $10 million, saw online fundraising increase by 8.6 percent on a year-to-year basis
  • Medium-sized nonprofits, with annual budgets  between one and ten million dollars had a  13.1 percent increase
  • Small nonprofits, with annual  less than $1 million, were close behind with a 12.8 percent year-over-year increase. I wonder are they catching up with online platforms?
Education nonprofits saw the biggest increase in online fundraising- up 40 percent since 2009. Online giving slowed for Environment and Animals and Human Services groups in 2011, but they still experienced good positive growth.


More than one third of 2011's online giving occurred in October, November, and December last year,  One fifth (20.3 percent) of all online giving takes place in December. This may be linked to the Holidays?

 Some 43 percent of donations received were between $1,000 and $5,000 which surprised me. I thought they would be far lower. Some people are clearly moving to online giving being their primary mode of giving.

This has implications for the way non profits plan their online communications. They do need to be planned!


Wednesday, February 15, 2012

Wednesday World Changers: Palmerston North

I trained yesterday in Palmerston North, New Zealand, the seventh largest city in New Zealand with about 82 000 people. It is 140 km (87 mi) north of the NZ Capital: Wellington.

33 amazing people joined us from a variety of agencies: NZ Red Cross, Age Concern, student radio. Thanks for your incredible service guys.






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Tuesday, February 14, 2012

Tuesday Tech: Google's New Challenge

I have just signed up for Volunia, the world's newest search engine.


It was launched last Monday after four years of development by Massimo Marchiori, an Italian computer science professor who helped develop the forerunner to the Google algorthim.

Volunia is unique in that it combines a search engine with a social media platform. Entries will be found based on what other users are finding, tagging and sharing. This video explains more:



Marchiori believes all search engines will incorporate social media platform's which begs the question how long will Google do that and thus render Volunia irrelevant?

 Volunia was launched to power users on Monday to test out the service, but it will be rolled out to all users in 12 languages over the coming days.





Monday, February 13, 2012

Monday Motivation: Jumping In

The fact is, that to do anything in the world worth doing, we must not stand back shivering and thinking of the cold and danger, but jump in and scramble through as well as we can.

Robert Cushing

Saturday, February 11, 2012

AFS in Bangkok

Presented yesterday for AFS Intercultural Programs at their World Congress in Bangkok. I have two confessions to make:

1. I was nervous...I don't often get nervous about a presentation. Why was I nervous? Because I used to work for these guys and it was like coming back to family!

2. I rocked. Sorry to boast but I was so happy with the presentation. It flowed well. I got the timing right and so much positive feedback. There were about 160 participants from I think 49 countries and they were highly engaged which I appreciated.

Phew! Thanks AFS. It was great to be with you.

He had 2000 Facebook friends

I love it!!


Friday, February 10, 2012

Friday Facts: vizualize.me

This is really fascinatingly cool. Have a look at this summary of me!

Experience, education and recommendations!
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Wednesday, February 8, 2012

Wednesday World Changers: Australian Volunteers


Aussie volunteers, like those in many other countries change lives and the world. National Volunteer Week from May 14 to May 20  2012 is a time when we can pay tribute to volunteerism. (USA, Canada, UK NZ all have National Volunteer week too- at different dates).







The theme of this year's week is:  'Volunteers ' Every One Counts'

I am curious to know what people think of this year's theme and poster (seeing last year it was not very popular!).

Promotional material for the week is now available www.nationalvolunteerweek.com.au  and the hashtag for tweeting about it is:  #NVW12

Thank you to our Aussie volunteers!


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volunteer centre missions


Pondering Volunteer Centre Vision, Missions & Purpose

Our Vision: Leading Volunteers  Volunteering SA and NT



1.2 Vision 
The vision of Volunteering New Zealand is communities where volunteering is recognised and respected and advances the common good.


1.4 Purpose
The purpose of Volunteering New Zealand is to promote, support, encourage and represent volunteering.




Vision 
Involved Canadians. Resilient communities. A vibrant Canada.

Our Mission

To provide leadership in strengthening citizen engagement and to serve as a catalyst for voluntary action.



Vision


Volunteering England’s vision is of a society where the potential and passion of people to transform lives and communities through volunteering is fully realised.


Mission


Volunteering England’s mission is to support an increase in the quality, quantity, impact and accessibility of volunteering throughout England.







Volunteering Australia is the national peak body working to advance volunteering in the Australian community.  Its role is to represent the diverse views and needs of the volunteering sector while promoting the activity of volunteering as one of enduring social, cultural and economic value.




Tuesday, February 7, 2012

Tuesday Tech: Korman Social Media learnings

The power of Social Media came to the fore this week with a three day campaign that resulted involving the Susan G. Komen for the Cure, (previously The Susan G. Komen Breast Cancer Foundation).


Who are Komen
Komen, is the largest and most well known breast cancer organisation in the United States. After this week, it is even more well known. In 2010 it was rated the most trusted charity brand in the USA. The furore this week may have dented this. Its race for the cure is curently the world's largest fundraising activity. 



Background
Komen paid Planned Parenthood to provide 170,000 clinical breast examinations and over 6,000 mammogram referrals over the past five years. The services were provided to financially disadvantaged women across the USA. Planned Parenthood state they "delivers vital reproductive health care, sex education, and information to millions of women, men, and young people worldwide" They are viewed as controversial by some, because Planned Parenthood is an organisation that also provides abortion services. 


Last Week
On January 31, 2012, Komen stopped its funding to Planned Parenthood. They announced this was the result of a congressional investigation into Planned Parenthood. The investigation it has been reported was instigated by anti abortion advocates. 


Komen say on their website: Are you a member of a social network and want to show your support for a world without breast cancer? Now you can! See how easy it is to communicate and interact with us...Feel free to share your personal stories, pictures and videos as well!


On this issue, people certainly engaged. Within hours, Twitter went crazy. See graph on the right. In seven days, there were 306 000 mentions of Komen. Crucially the phrases  #shameonkomen ,and #standwithpp appeared in large number. 


Huffington Post has a collection of the funniest Tweets in reaction to the situation. 


Komen's  Facebook page has had over  38 000 comments in a week from people supporting and opposing the decision.


 The head of Planned Parenthood on Friday said "I absolutely believe the exposure on Facebook and Twitter really drove a lot of coverage by mainstream media...I've never seen anything catch fire [like this.]"  (Los Angeles Times). 


The Silicon Valley Mercury quoted one supporter as saying  "It's almost like Occupy Susan G. Komen," 


People used social media to tell stories about how they, or someone they knew used Planned Parenthood's basic health services. And they expressed fury at the suggestion that politics may have played a role in Komen's decision.

As the Facebook and Twitter world went crazy, the mainstream media world followed.  This was followed by a major increase in donations for Planned Parenthood (three million dollars in new donations) and threats to cut, reduce and end donations and sponsorship at Komen. Three resignations occurred at Komen and Komen affiliates distanced themselves from the decision.

Outcome
The uproar eventually led to Friday February 3, 2012's about face announcement from the Susan G. Komen Board of Directors  apologising "to the American public for recent decisions" and said Komen "will continue to fund existing grants, including those of Planned Parenthood, and preserve their eligibility to apply for future grants." Komen said it will amend criteria to "make clear that disqualifying investigations must be criminal and conclusive in nature and not political".


Three days it took. And a massive social media firestorm.  

I am not entering into the politics or the right and wrong, I am fascinated by the power of Social Media in this situation and the way Komen reacted. 


Komen's lack of response on Social Media


Komen on their website regarding  social Media say: We will keep you posted on the latest discussions, news, upcoming events, pictures, videos, and more!  However..


What did they say about the situation on the blog  http://blog.komen.org/? Nothing. No warning it was happening, no 
explanation. No response. Their most recent two week old post was  on the 2012 Susan G. Komen Bahamas Race for the Cure

On their Facebook page, Komen didn't comment on the situation on January 31 instead announcing a new sponsor: Energizer .

Wednesday February 1, the silence continued and then on  Thursday February 2 there were a flurry of defensive sounding posts justifying the change.  

On Friday February 3 came the official (and still defensive) sounding statement: The events of this week have been deeply unsettling for our supporters, partners and friends and all of us at Susan G. Komen. We have been distressed at the presumption that the changes made to our funding criteria were done for political reasons or to specifically penalize Planned Parenthood. They were not.

Worse,  there were suggestions that initially the Social Media team were deleting critical or negative comments.

In Twitter world  there was no acknowledgement of the controversy on @komenforthecure.  On Wednesday, Komen tweeted six times. Two were links to a video statement from Komen founder  Brinker  three were stats, and one was a reply about the Komen Facebook page. 

On Thursday, there were 42 Tweets from Komen, all were statements not interactions or responses. On Friday, Komen finally began replying to tweets but the "damage" was done.




Learnings for Not for Profits
  1. Be careful what you wish for: Be ready fot the consequences, if you say to your world, as Komen did. Feel free to share your personal stories, pictures and videos as well! 
  2. Explain controversial decisions carefully
  3. You need to monitor your Social Media all the time. 
  4. Any spike in traffic needs to be prepared for, monitored and responded to in hours not days
  5. Pro actively respond to criticisms- don't ignore them
  6. Don't ignore what people are saying
  7. Avoid being defensive
  8. Always tell the truth in a situation (I m not suggesting anyone misled people in this case)
  9. Dont delete criticism unless the criticism are libellous or full of expletives- and even then think carefully about it



Monday, February 6, 2012

Monday Motivation: Eyes

I was struck by this one. How often do we look back and not forward --in so many places and situations and relationships?